Advancing Social Work Technology

Now is the time for technology-minded social workers to mobilize and unite. A call is being made for Social Work Technologists to improve the lives of clients by advancing our technical skills. For those looking for extra credentials, there is no exam or certification. However, you will be armed with skills that are greatly needed in the workplace for many social workers. Social workers everywhere need to stand on their keyboards and shout it out on Twitter, Facebook, Linked In, etc. that we can be trusted to use technology to serve our clients. For too long we have stood by and watched while computer and information technology professionals have directed the course of direct services to customers. (This is not written to antagonize those professionals but to work toward a better partnership for the welfare of the recipients of social and human services).

Social workers know how to use technology to improve the lives of people and society. Yet, the very nature of a social worker’s job can be severely altered by a computer analyst without a clear concept of the work being done. This is not the fault of the tech department but an indication that the powers that be see social workers as lacking these needed technology skills. If we are not careful, every step from intake to case closure will be automated without input from the staff who know the clients.

This is not a selfish plea about saving social work jobs but a plea nonetheless to motivate and encourage social workers everywhere to take a stand and realize that many of our agencies can better if social workers utilized technology in the performance of job duties. Our clients will be that much better off.

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